About Us
Collect-A-Mall.com is a US-based reseller specializing in Trading Cards and Collectibles ranging from Pokémon and Magic the Gathering to Funko POP!, Currency Trading Cards, and More!
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Collectors from around the US can access Sealed and Single Cards from a variety of collections in addition to various other products. Thank you for helping us build your collection!
Return & Refund Policy
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All Sales are Final.
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We have a No Return and No Refund Policy on All Sales. If your Order does not arrive as expected, please email support@collect-a-mall.com with Subject Line: "SUPPORT ORDER #..." and details regarding your issue - We will consider each case independently and strive to ensure Customer Satisfaction to the best of our ability.
Shipping & Cancellation Policy
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Orders typically Ship within 24-Hours of Payment.
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US Shipping Only.
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Cancellations can be Requested prior to Shipment, but are subject to a 3% Cancellation Fee. This Fee will be Deducted from the Refunded Amount. This covers the non-refundable payment-processing fee we are charged when the initial transaction is made.
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Cancellation Requests should be made within 24-Hours of placing your order to ensure the Order is not already being Processed for Shipment. Requests made outside this timeframe will likely not be received in time to process a Cancellation.
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To Request a Cancellation, Email us at: support@collect-a-mall.com with the Subject Line: "CANCEL ORDER #..."
Customer Support
Please Fill out the Form below or Email us at support@collect-a-mall.com if you would like to place a Cancellation-Request prior to Shipment, or if a recent Order did not arrive as expected and requires additional support. We strive for Customer Satisfaction and will review each case on an individual basis in accordance with our Refund, Return and Cancellation Policies.
