We have a No Return and No Refund Policy on All Sales. If your Order does not arrive as expected, please email support@collect-a-mall.com with Subject Line: "SUPPORT ORDER #..." and details regarding your issue - We will consider each case independently and strive to ensure Customer Satisfaction to the best of our ability.
Orders typically Ship within 24-Hours of Payment.
US Shipping Only.
Cancellations can be Requested prior to Shipment, but are subject to a 3% Cancellation Fee. This Fee will be Deducted from the Refunded Amount. This covers the non-refundable payment-processing fee we are charged when the initial transaction is made.
Cancellation Requestsshould be made within 24-Hours of placing your order to ensure the Order is not already being Processed for Shipment. Requests made outside this timeframe will likely not be received in time to process a Cancellation.
To Request a Cancellation,Email us at: support@collect-a-mall.com with the Subject Line: "CANCEL ORDER #..."
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